We provide professional Basic and Enhanced services for residents, businesses large and small. Whether you are starting a new business or expanding an existing one, we can help:

Basic Service:
Strategy formation and management placement for new and emerging businesses. Includes yearly checkup.
Enhanced Service:
Includes everything in the Basic Serivce, with more comprehensive services including: installation and configuration of your router, configuring your computer and laptops to connect to the internet both wired and wireless modes. Setting up your email accounts.
Basic Installation

The following is a step-by-step description of what's included when a certified Xplornet installer performs a Basic Installation:

Outside the home or building

Step 1: after locating a suitable line-of-sight to the Access Point the authorized Xplornet installer will mount the subscriber module to the home or building using a standard mounting bracket.

Step 2: the installer runs one pre-terminated outdoor Ethernet cable, up to 75 feet, from the base of the subscriber module to the point of entry into the home or building.

Step 3a (Canopy subscriber equipment): the installer installs a surge suppressor, preferably on the exterior of the home or building, which will then be grounded according to local regulations.

Step 3b (Expedience subscriber equipment): the subscriber module is then grounded according to local regulations.

Step 4: the installer will seal all exterior holes and use drip loops on all exterior cables.

Inside the home or building

Step 5: the installer will run Ethernet cable, up to 50 feet, from the point of entry to the computer's location in the home or building. Typically, a small hole is required to be drilled in the outside of the wall to allow entrance of the cable.

Step 6: the installer will hookup an AC Power Adapter.

Step 7: finally, the installer will test the system with the customer's PC to ensure the signal strength is working at the expected service level and Internet browsing is functioning.

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